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Privacy & Cookies

Kolos BVBA processes personal data in compliance with this privacy statement. For further information, questions or comments on our privacy policy, please contact Pieter Van Herreweghen at pieter@kantoorkolos.be

Processing purposes

Kolos BVBA collects and processes customers’ personal data for customer and order management purposes (including customer administration, tracking orders/deliveries, process reservations, invoicing, solvency monitoring, profiling and sending marketing and personalised advertising).

Legal basis (bases) for the processing

Personal data is processed based on Article 6.1. [(a) consent] of the General Data Protection Act, customers always have the right to withdraw their consent.

Transfer to third parties

Should this be necessary in order to achieve the stated objectives, the customer’s personal data will be shared with other companies of the Kolos BVBA group within the European Economic Area that are directly or indirectly connected to Kolos BVBA or with any other partner of Kolos BVBA. Kolos BVBA guarantees that these recipients will take the necessary technical and organisational measures for the protection of personal data

Retention period

Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements (in terms of bookkeeping, among others).

Right to inspection, improvement, deletion, limitation, objection and transferability of personal data

The customer is at all times entitled to inspect their personal data and can correct it or have it corrected if it is incorrect or incomplete, have it removed, restrict its processing and object to the processing of personal data. Furthermore, the customer is entitled to obtain a copy (in a structured, standard and mechanically readable form) of their personal details and to have said personal details forwarded to another company. In order to exercise the aforementioned rights, the customer is requested to: send an e-mail to the following address: pieter@kantoorkolos.be

Direct marketing

The customer is entitled to object free of charge to the processing of their personal data aimed at marketing

Complaints

The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels – commission@privacycommission.be).

Use of cookies

During a visit to the website, cookies can be stored on your computer’s hard drive. A cookie is a text file placed by a website server in your computer’s browser or on your mobile device, whenever you visit a website. Cookies cannot be used to identify people, a cookie can only identify a machine.

‘First-party cookies’ are technical cookies that are used by the visited site itself and that are intended to enable the site to function optimally. Example: settings adjusted by the user during previous visits, or: a form with data previously completed by the user during prior visits. You can adjust the settings on your Internet browser so that cookies are not accepted, that you receive a warning whenever a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this through your browser’s settings (using the help function). Do take into account that specific graphic elements may not appear correctly or that you will be unable to use specific applications.

‘Third Party cookies’ are cookies that do not come from the website itself, but do come from third parties, for example an existing marketing or advertising plug-in (eg Google Analytics, Facebook Pixel).

You can set your internet browser that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.

By using our website, you agree with our use of first-party cookies.

Google analytics

This website uses Google Analytics, a web analysis service offered by Google Inc. (“Google”). Google Analytics uses “cookies” (text files placed on your computer) to help the website analyse how users use the site.

The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the website, to prepare reports on website activity for website operators and to offer other services relating to website activity and internet use.

Google may provide this information to third parties if Google is legally required to do so, or to the extent that such third parties process the information on Google’s behalf. Google will not combine your IP address with other data. By using this website you consent to the processing of data by Google in the manner and for the purposes described above

Facebook

We use cookies if you have a Facebook account, use the Facebook Products, including the Facebook-website and app, or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook Technologies). Cookies enable Facebook to offer the Facebook Products to you and to understand the information Facebook receives about you, including information about your use of other websites and apps, whether or not you are registered or logged in.

You can find detailed information here.